This includes antivirus software (unless the software is designed to stay active in a selective startup). Third-party processes and startup items are disabled. A system can be functional in a selective startup but it is still not advisable to permanently stay in this state. Most basic functions in Windows, such as networking, will be enabled. It is acceptable troubleshooting to skip a diagnostic startup and go directly to a selective startup. This enables Microsoft services. If an Autodesk product fails to work correctly in a diagnostic startup, then something is either wrong with its installation, with the Windows operating system, or with a hardware component in the computer.Īfter testing a diagnostic startup, reboot the computer again in a selective startup. For example, with AutoCAD, use the command BORROWLICENSE (and then RETURNLICENSE when finished troubleshooting). Note: If using an Autodesk subscription with multi-user access (i.e., network license), borrow a license before performing a diagnostic startup. Do not keep a system permanently in this state. Most normal functions within a diagnostic startup, such as network or internet access and antivirus software, will be disabled. This provides a minimal environment to run software. A diagnostic startup will disable all background processes. Solution: Restart Windows first in diagnostic mode.
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